Our
Process

Our Straight Forward Remediation Process

Consult, Inspect and Report

Our team completes a risk assessment to confirm site safety. Our skilled team inspect damage and confirm works required to restore the property, providing a detailed scope of works.

Address Immediate Issues

Our team make swift decisions and take action on works required with client approval. Requirements including temporary accommodation, removing standing water/dangerous debris, managing contents, and removal of non-salvageable structural items are key focus points to manage costs, service and timeframes.

Inventory and Remediate Contents

Our team assess and restore salvageable contents and inventory non salvageable items, ensuring nothing is overlooked. If onsite storage is not available, secure facilities safely stores any documents, electronics and other undamaged possessions until contents can be returned.

Undertake Structural Restoration

Our team delivers complete property restoration, including thorough moisture removal and decontamination from Ceilings, walls and flooring, to eliminate mould and malodours. TDR also carries out soft demolition works in-house or collaborates seamlessly with appointed builders as needed.

Perform a Final Assessment

We always finish a project with a comprehensive inspection and review, to ensure a high standard of results are delivered that meet expectations. TDR also utilise independent third-parties as part of our process for verification of works where necessary.

Certifications & Associations

Institute of Inspection Cleaning and Restoration Certified Firm

Restoration is delivered by professionals trained to the highest industry standards, guaranteeing compliance and adherence to safe work practices.

cm3 Certified

Certification that TDR meets required workplace health and safety compliance standards minimising exposure to risk for clients, customers, subcontractors and TDR team members.

Restoration Industry Association Australia

TDR is a proud member of the Restoration Industry Association Australia, reflecting our commitment to the highest standards of professional restoration services.

Council of Queensland Insurance Brokers

Proud partners TDR and CQIB enhance the Queensland insurance industry’s resilience by providing specialised disaster recovery solutions for superior broker support and swift client recovery during disasters.